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Crossword clues

Solve these clues to fill the grid.

Work done by one person or group that benefits another
4 Across
A center equipped to handle a large volume of telephone ___
8 Across
An idea that is ___ (plural)
11 Across
The right to buy or sell property at an agreed price (plural)
13 Across
The act of ___ or engaging the services of (plural)
14 Across
Writing done with a typewriter
15 Across
A worker who is hired to perform a job
16 Across
The work of providing treatment for or attending to someone or something
1 Down
A place where work is done
2 Down
Someone who pays for goods or services
3 Down
Providing assistance or serving a useful function
5 Down
One of a number of things from which only one can be chosen (plural)
6 Down
Money returned to a payer (plural)
7 Down
A person or thing that is a resource that helps make something easier or possible to do
9 Down
The quality of being warmhearted and considerate and humane and sympathetic
10 Down
Able to accomplish a purpose
12 Down

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