Customer Service
Name: ______________________ Date: ____________
Use the clues to fill in the crossword.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Across
- 4. Work done by one person or group that benefits another (7)
- 8. A center equipped to handle a large volume of telephone ___ (10)
- 11. An idea that is ___ (plural) (11)
- 13. The right to buy or sell property at an agreed price (plural) (7)
- 14. The act of ___ or engaging the services of (plural) (12)
- 15. Writing done with a typewriter (6)
- 16. A worker who is hired to perform a job (8)
Down
- 1. The work of providing treatment for or attending to someone or something (4)
- 2. A place where work is done (9)
- 3. Someone who pays for goods or services (8)
- 5. Providing assistance or serving a useful function (7)
- 6. One of a number of things from which only one can be chosen (plural) (12)
- 7. Money returned to a payer (plural) (7)
- 9. A person or thing that is a resource that helps make something easier or possible to do (10)
- 10. The quality of being warmhearted and considerate and humane and sympathetic (8)
- 12. Able to accomplish a purpose (9)