Team Percap Customer Service

Name: ______________________   Date: ____________

Use the clues to fill in the crossword.

Across

  1. 2. A strong feeling or emotion (7)
  2. 3. The act of drawing spatially closer to something (8)
  3. 5. Cooperative work done by a team (8)
  4. 7. A group of people who work together (12)
  5. 9. Good-natured tolerance of delay or incompetence (8)
  6. 10. Belief about the future (plural) (12)
  7. 11. Disapproval expressed by pointing out faults or shortcomings (9)
  8. 12. Open and genuine (7)
  9. 13. Worth remembering (9)
  10. 14. The manner of construction of something and the arrangement of its parts (9)

Down

  1. 1. A business relation in which two parties ___ to gain customers (11)
  2. 4. To acknowledge faults or shortcomings or failing (9)
  3. 6. Financial assistance in time of need (7)
  4. 8. Understanding of the nature or meaning or quality or magnitude of something (12)
  5. 9. Hopeful and optimistic; the opposite of negative (8)
  6. 11. To work together on a common enterprise of project (9)