Customer Service

Name: ______________________   Date: ____________

Use the clues to fill in the crossword.

Across

  1. 2. Being effective without wasting time or effort or expense (9)
  2. 4. Understanding and entering into another's feelings (7)
  3. 6. The trait of being ___ (7)
  4. 12. The use of speech for informal exchange of views or ideas or information etc (12)
  5. 13. Commodities offered for sale (7)
  6. 14. To show a ___ or a reaction to something (7)
  7. 15. To make certain of (6)

Down

  1. 1. An essential and distinguishing attribute of something or someone (7)
  2. 3. The quality of being ___ and worthy of note (10)
  3. 5. Cooperative work done by a team (8)
  4. 7. Producing or capable of producing an intended result or having a striking ___ (9)
  5. 8. A feeling of excitement (10)
  6. 9. The activity of providing for or maintaining by supplying with money or necessities (7)
  7. 10. Kind and easy to get along with (8)
  8. 11. To establish or strengthen as with new evidence or facts (7)
  9. 14. Treating others with care and consideration (7)